iPhone 5 charging unit / lightning dock replacement

Customer brought an iPhone 5 that stopped charging all of a sudden.

The iPhone 5 would not sync, not charge, and wasn’t being recognised on iTunes.

We carried out our diagnosis, and discovered the charging dock was faulty.

 

Problem: iPhone 5 charging unit / lightning dock replacement

This is old/ not functioning charging dock which needed to be replaced.

This is old/not functioning charging dock which needed to be replaced.

During dock change. Testing in progress

New charging dock installed and running full tests again to make sure everything is 100% perfectly working.

New charging dock installed and running full tests again to make sure everything is 100% perfectly working.

After the docking unit had been replaced, the iPhone was working / charging and syncing with iTunes perfectly.

Another happy customer.

 

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