Customer brought an iPhone 5 that stopped charging all of a sudden.
The iPhone 5 would not sync, not charge, and wasn’t being recognised on iTunes.
We carried out our diagnosis, and discovered the charging dock was faulty.
Problem: iPhone 5 charging unit / lightning dock replacement
During dock change. Testing in progress
![New charging dock installed and running full tests again to make sure everything is 100% perfectly working.](https://laptop-doctor.com/wp-content/uploads/2014/09/image1-300x225.jpg)
New charging dock installed and running full tests again to make sure everything is 100% perfectly working.
After the docking unit had been replaced, the iPhone was working / charging and syncing with iTunes perfectly.
Another happy customer.