Customer brought an iPhone 5 that stopped charging all of a sudden.
The iPhone 5 would not sync, not charge, and wasn’t being recognised on iTunes.
We carried out our diagnosis, and discovered the charging dock was faulty.
Problem: iPhone 5 charging unit / lightning dock replacement
This is old/not functioning charging dock which needed to be replaced.
During dock change. Testing in progress
New charging dock installed and running full tests again to make sure everything is 100% perfectly working.
After the docking unit had been replaced, the iPhone was working / charging and syncing with iTunes perfectly.
Another happy customer.
